Effective: December 19, 2022
What information do we collect?
Contoureal, a group of ContouReal LLC (the “Company” or “we”) collects information from you when you when you
create an account, purchase products, complete a “Contact Us” request, or subscribe to a
newsletter. You may, however, visit the website anonymously.
The Data we collect is as follows:
NameBilling AddressShipping AddressEmailPhone numberIP addressDate and Time
createdAccount Status (Customer, Subscriber, etc.)Any additional information they provide,
possible special instructions, etc.
How we use the information:
We will not sell, rent or otherwise disclose any of your personal information, including your
email address, to any third party, unless you give us prior, explicit consent to do so, unless we’re
required by law to disclose it, for the performance of our operations (such as hosting services,
fraud protection, or collection of your account), if we’re acquired by an outside third party, or for
similar events.
Notwithstanding the above, we allow data collection services from Google Analytics and Rank
Math SEO, who’s privacy policies can be found:
https://support.google.com/analytics/answer/7318509?hl=en
(Google Analytics) and
https://www.iubenda.com/privacy-policy/52458544
(Rank Math).
Advertising
We reserve the right to include interactive advertising for other businesses on our website. We
may use, and provide to third parties, anonymous demographic data provided by customers to
target advertising more appropriately.
Links To Third Party Sites
Our site may contain links to other websites. We are not responsible for the privacy practices or
the content of these websites. Before disclosing your personal information on any other website,
we recommend you review their terms and conditions of use.
Credit Card information
We use Stripe, Square, Shopify, PayPal, and Woo Commerce to process our credit card payments and shopping
cart needs. These companies encrypt customers’ credit or debit card information, and authorize
payment directly. This means that a customer’s credit card information is never revealed to us.
The processing of your credit card payment by Square and use of the shopping cart on Woo Commerce is subject to their respective terms of use and policies.
Newsletter
If you sign up for our Company’s newsletter, it will be sent through MailPoet and is subject to
MailPoet’s terms of use and policies.
Opt-In Policy & Your Ability to Edit Your Account
You can opt-in to receive emails from us.
You can log-in to your account on the website to update the personal data you provided when
you opted-in.
All information is password-protected so no one can access the information but you.
You may opt-out of receiving emails and may cancel your account at any time.
Changes To This Privacy Policy
From time to time, we may edit this Privacy Policy in accordance with potential changes to our
business or as required by law. The Company reserves the right to change this Privacy Policy at
any time without notice to you.
Children
The Company’s website, the content on the website, and our products are not intended for or
directed to children.
We do not knowingly collect personally identifiable information from children under the age of
13.
Please contact us right away if you believe a child under the age of 13 has given us personally
identifiable information.
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, which
is sent to your browser from a website’s computers and stored on your computer’s hard drive.
Cookies can be used to provide you with a tailored user experience and to make it easier for you
to use a website upon a future visit. We may include cookies on our website and use them to
recognize you when you return to our website. You may set your browser so that it does not
accept cookies. Cookies must be enabled on your web browser, however, if you wish to access
certain personalized features of our Services.
If you are a European resident, you have the right to access personal information we hold about
you and to ask that your personal information be corrected, updated, or deleted. If you would like
to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in
order to fulfill contracts we might have with you (for example if you make an order through the
website), or otherwise to pursue our legitimate business interests listed above. Additionally,
please note that your information will be transferred outside of Europe, including to Canada and
the United States.
California Consumer Protection Act Notice
As part of the California Consumer Protection Act of 2018 (CCPA), the State of California
requires that we inform you of what information we collect about you and the reasons why. Any
terms defined in the CCPA have the same meaning when used in this section. Rest assured that
we do not want more information about you than is necessary in order to provide you with our
product and the excellent service you deserve. We do not sell your information and never will.
This section of our Privacy Policy applies solely to all visitors, users and others who reside in the
State of California (“consumers” or “you”).
This Section describes your CCPA rights and explains how to exercise those rights.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights including:
Deny you goods or services.Charge you different prices or rates for goods or services, including
through granting discounts or other benefits, or imposing penalties.Provide you a different level
or quality of goods or services.Suggest that you may receive a different price or rate for goods or
services or different level or quality of goods or services.
Access to Specific Information and Data Portability Rights
You have the right to request that Mexibility, a group of ContouReal LLC disclose certain information to you about our
collection and use of your personal information over the past 12 months. Once we receive and
confirm your verifiable consumer request, we will disclose to you:
The categories of personal information we’ve collected about you.Our business or commercial
purpose for collecting that information.The categories of third parties with whom we share that
personal information.The specific pieces of personal information we collected about you.If we
sold or disclosed your personal information for a business purpose, including two separate lists
itemizing:
The categories of personal information sold about you in the preceding 12 months. This list will
be left blank as we do not sell information.The categories of personal information we have
disclosed about you for a business purpose in the preceding 12 months. If we have not disclosed
your personal information for a business purpose in the preceding 12 months the related category
will be left blank.
Right to Deletion
You, the consumer, have a right to request that we delete your personal information. However,
this right does not apply where we need to retain personal information in order to do any of the
following:
Complete the transaction for which we collected the personal information, provide a good or
service that you requested, take actions reasonably anticipated within the context of our ongoing
business relationship with you, or otherwise perform our contract with you.Detect security
incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those
responsible for such activities.Comply with the California Electronic Communications Privacy
Act (Cal. Penal Code § 1546 et. seq.).Enable solely internal uses that are reasonably aligned with
consumer expectations based on your relationship with us.Comply with a legal obligation.Make
other internal and lawful uses of that information that are compatible with the context in which
you provided it.
Exercising Access, Data Portability and Deletion Rights
To exercise the rights described above, please submit a request to us by either:
Emailing us at flex@mexibility.net
Only you or a person registered with the California Secretary of State that you authorize to act on
your behalf, may make a verifiable consumer request related to your personal information. You
may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable request for access or data portability twice within a 12-month
period. The verifiable request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom
we collected personal information or an authorized representative.Describe your request with
sufficient detail that allows us to properly understand, evaluate and responds to it.
We cannot respond to your request or provide you with personal information if we cannot verify
your identity or authority to make the request and confirm the personal information relates to
you.
We will only use personal information provided in a verifiable consumer request to verify the
requesters’ identity or authority to make a request.
Purpose of Collecting the Personal Information We Collect
We may use or disclose the personal information we’ve collected from you in the past 12 months
for one or more of the following business purposes:
To fulfill or meet the reason you provided the information. Request of information such a price
quote or a question about a product or service. To process your payment and facilitate
delivery.Facilitate new orders or process returns. To provide support and enhance our websites,
products and services.To process your request, purchases, transactions and payments and prevent
transactional fraud. To create, maintain, customize and secure your account with us. To provide
support and to respond to inquiries, including investigating and addressing your concerns, and
monitoring and improving our responses. To comply with laws (ex: sales tax collection).
Sources of Information Collected
We have collected the above mentioned information from one or more of the following sources:
Directly from you (ex: forms you complete or products you purchase)Indirectly from you (ex:
what pages you visited on our website)Records and copies of your correspondence to us (ex:
email sent to Customer Care)When you interact and communicate with us via social media (ex:
direct messages)
Information Disclosed For Business Purposes
Service Providers
We engage certain trusted third parties to perform functions and provide services to us and may
share your Personal Information with these third parties, but only to the extent necessary to
perform these functions and provide such service. We also require these third parties to maintain
the privacy and security of the Personal Information they process on our behalf. This includes:
Shipping providersPayment processersYour direct sponsor or upline organization, if
applicableConsumer review providerTelephone providersSocial media or digital advertising
providersEmail service providers
Legal Reasons and Law Enforcement
We may also disclose personal information to comply with legal obligations (such as paying
taxes); to respond to requests from government or other public authorities; to protect the rights,
privacy, safety or property of Contoureal, you or others; and to permit us to pursue
available remedies or limit the damages that we may sustain. These legal obligations and
government requests can include laws and authorities outside your country of residence.
Disclosures of Personal Information for a Business Purpose
In the preceding 12 months, the Company has not disclosed personal information for a business purpose.
However, in the future, it may disclose the following categories of personal information for a business purpose:
Identifiers (ex: contact information) Personal information categories listed in the California Customer Records statute (ex: method of payment)Commercial information (ex: purchase history) Internet or other similar network activity (ex: what pages you visited on our website)
We have disclosed Consumers’ personal information for a business purpose to the past 12
months to the following categories of third parties: Service providers
For California residents who want more information about the CCPA, see:
https://oag.ca.gov/privacy/ccpaSelling Personal Information
ContouReal has not sold information in the last 12 months and will never sell your information.
Changes to Our Privacy Notice
ContouReal reserves the right to amend this privacy notice at our discretion and at any
time. When we make changes to this privacy notice, we will post the updated notice on the Site
and update the notice’s effective date.
Your continued use of our Site following the posting of changes constitutes your acceptance of
such changes.
Contact Information
If you have any questions or comments about this Privacy Policy, the ways in which ContouReal collects and uses your information as described above, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
ContouReal LLC
Email:
info@contoureal.com
Further Privacy Resources
You can obtain further information on internet privacy and data protection from the Federal Trade Commission at:
http://www.ftc.gov/bcp/menus/consumer/tech.shtm
